Microsites - too much content?

[Tim Engstrom]

We are leveraging a microsite to display our internal methodology. It is a pretty hefty amount of content. In it I am using the tabs widget which has tabs inside it, very layered. And it seems like there is a limitation. I have 8 tabs on the main level, when I added the 6th tab the content formatting changed. In the tabbed content I tried to add a 3 column layout, it didnt display like the others did (compressed to an almost non-existent state). I opened it up to add text in the columns. The text now pushes the columns out instead of wrapping within the columns. I am having to go in and add soft returns to the copy to get the 3 columns I am looking for. This is a changed behavior from the previous 5 tabs of content (something of those tabs also have upwards of 5 tabs in them).  Actually any text dropped in these tabs beyond the fifth does not constrain to the cell it is added to. 

And also, we added styling to our microsite to get it to fit in our brand and the styling worked on the first five tabs, but any new tabs I add, it is only partially reflected. 

Is there a limitation? any insight on this would be appreciated.

[coreyleamon]

Hi Tim, thanks for alerting us to this issue.  As far as we know, there are no limitations to how many tabs / how much content you can add if you're talking about Rich Content microsites within the Content Library on EC Pro.  Can you clarify this post on a couple things? Just to confirm, when you say "Microsite", are you referring to the "Rich Content" content type within Content Publishing? If so, are you able to add screenshots to help illustrate what you're running into (it would be great to see a tab that is functioning as expected while seeing one that isn't)? Are the failures happening within the configuration canvas (Rich Content Editor) or on the front end portal page? Any additional detail would be helpful and if we have to, feel free to create a support ticket (support.servicenow.com) so we can go in and check the configuration on the instance. Thanks! --Corey

[Tim Engstrom]

Yes I am referring to the Rich Content. 

The tabs work fine, but get displayed differently, not reflecting the styles (CSS applied). images attached.

And content flowing (adding text) I would create a row or columns and when I pasted in the copy it would not hit the end of the container and wrap around accordingly. Like it did correctly in the earlier tabs. I am pasting unformatted text. images attached.

[Tim Engstrom]

Here is an example of how the columns have reacted differently. The first tabs have three column content that lines up properly. The latter tabs have shifted, even though the content doesnt come close to pushing the edges (and shouldnt push it as it should wrap). This is all within the same Rich Content microsite.