SES1724 – SurveysNow: Turning Insights into Product Gold

[Neha Kale]

Thank you for joining our exclusive session for savvy customers looking to revolutionize business through user satisfaction surveys! In this session, we unlocked secrets to design resonant surveys, gained access to proven strategies, and harnessed ServiceNow tools for unparalleled effectiveness.

You are now empowered with the knowledge about what your users desire to help you propel your business forward! 🚀

Here are some additional resources to help you continue your learning on this topic-

• Survey Best Practices (Nielsen Norman Group)
• User Research within design-led development 
• How to choose the right research method (UX Design)

For more advanced information on Surveys-

• 15 Common Rating Scales Explained (MeasuringU)
• Advanced Survey Techniques: what we use at Typeform and why it works for us 
• Survey question sequence, flow & style (Qualtrics)