I am trying to create a button on the Service Portal Header Menu that will display contract records (ast_contract) opened by the logged in user.  I am having problems filtering the records using the value form u_requested for.  I also cannot get the ...

I am trying to restrict access to Catalog Item Variables by role.  The variables should always be available when the user is submitting via Service Catalog.  Once submitted the values of catalog variables should be restricted (RITM, SCTASK, and repor...

What would cause a user's work note field to turn yellow and lose the post button?  A note can be saved if the user enters a work note in the yellow field and saves.  But the user cannot see the worknote.