Direct URL for an attachment generally are: https://[INSTANCE].service-now.com/sys_attachment.do?sys_id=[sys_id of RECORD in question]&sysparm_viewer_table=kb_knowledge&sysparm_viewer_id=[sys_id of VIEWER]&view=trueThe goal is to have an email send o...

How do you access "widgetInput" or "shared" from inside the modal? https://developer.servicenow.com/app.do#!/api_doc?v=london&id=SPM-open_O widgetInput - an object to send the embedded widget as input. The default is null.shared - a client-side objec...