About geethunannapane

geethunannapane · 10-17-2018

OOB ServiceNow disocvery uses Win32_OperatingSystem.Version WMI path to find the version of Operating System. With this it is getting the version something like "10.0.15063" for a windows machine. With winver command on the machine, I can see the ver...

geethunannapane · 07-11-2018

I want to discover primary and Secondary DNS Servers as part of Server Discovery, I am not sure if OOB discovery finds this information from Server. Any help would be appreciated.

geethunannapane · 02-08-2018

We recently cloned Dev over QA.On Service Portal, after clicking on Order Now and submitting the request, it is redirecting me to<instance>/sc_catalog.do page and it is a blank page.In dev instance, I am not seeing any blank page and it is working fi...

geethunannapane · 07-17-2018

Hi Kiran, I am able to run command manually on the servers. But when running that probe from servicenow, it is not pulling the DNS servers of the target host instead it is pulling the DNS Servers of the host where the MIDServer is installed.

geethunannapane · 07-16-2018

This command is running on MID Server and not on every server in the network. It is giving the DNS Servers only for the MID Server.

geethunannapane · 07-12-2018

Hi Kiran, Thanks for that. I am able to pull one of the DNS Servers using that command. We have more than one DNS servers.

geethunannapane · 07-31-2017

Hi Michael,We had the same issue. We were able to resolve this. When testing credentials, ensure the user is a member of the local admin group on the target host and the target host can't be same as the host where the MID server installed. If it is t...

geethunannapane · 07-26-2017

You can go to Deleted Records and select the records which you accidentally deleted and undelete them. You cannot restore the deleted modules from Update sets.

User Activity

Windows OS version Discovery

Discover DNS servers as part of Server Discovery

Blank page after submitting request on Service Portal

Re: Discover DNS servers as part of Server Discovery

Re: Discover DNS servers as part of Server Discovery

Re: Discover DNS servers as part of Server Discovery

Re: Credentials test fails authentification for 2012 R2 Standard Windows server inside of a DMZ

Re: Restore records from Update set