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A customer wants a URL base integration with case form.CTI.do with parameters opens up an incident form.How can we configure that form that it opens up a case form instead?ThanksH
Hi,we want to fetch historic incident data from sys audit table. moving forward we have implemented metrics which is populated by a BR on incident table as per business requirements.but we still need to fetch /report on historic audit data when the m...
Hi,i have got a requirement from the customer to identify the assets requested in catalog as part of the bundled.firstly, how can i publish bundles items to catalog.i have created a category called bundle.then i created bundled model from that catego...
I have got support group field on the change form. want to give write access to users whos group matches with the support group.i am trying to edit the write acl for the form by adding the following script which is not working var ourUser = gs.getUse...
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