User Activity
Hi all,I have a requirement where I need to showcase bi-directional integration between two ServiceNow instances (let’s call them PDI A and PDI B) for the Incident table.Whenever an incident is created, updated or deleted in one instance, it should a...
10-31-2025
We have a Discovery Schedule that runs every Sunday with 79 IP ranges for printers. However my CMDB team shared a list of additional printer IP addresses which are missing in cmdb_ci_printer table. Later we figured it out those ranges are not part of...
Hi All,In one catalog item, I have two fields:Role Category → this is a Select box field Sub Category → this should be a list collector where user can select multiple roles. User wants this to be list collector as they want to select multiple rolesWe...
Hi All,I have a requirement where a catalog variable job_number should:Not be visible on Catalog Item or RITM (achieved by a Catalog UI Policy). Be mandatory only on SC Tasks when:Short description starts with "Create address book record"Assignment g...
I have a requirement to create a Change Task only if the validators(list var from change request) have the ITIL role and it should be automatically assigned to them.What I tried:I used a Script Include to check whether users have the ITIL role.I cal...