Hi @Mark Roethof , I have configured the virtual agent widget through AGENT CHAT CONFIGURATION setup instead of adding widget on portal page.And am using vaContext.portal to check which portal user is and returning true/false. As I said, the context ...

Hi @Mark Roethof ,   I have created different topics for different service portals and all the topics are added with a conditional script. Everything is working fine in the Desktop version of the Virtual agent. But, the same script is not working in ...

Hi @Mark Roethof , Can i access VaVars Variable in the topic condition itself ? I want to get the topic sys_id or name in the topic condition.Is it possible? Please help!

Hi @Mark Roethof  @Harinder Singh  Can we increase the limit of knowledge article count resulting in the knowledge base search in virtual agent? I can see that there is a script variable LIMIT, which has been set as 3 OOB, but even if i increase it t...