We have ServiceNow discovery for infrastructure assets, and I want to ensure that all CIs are updated accordingly. We requested a discovery report from our ServiceNow team, but they confirmed that no such report exists. Therefore, I need suggestions ...

I have added monitors and assigned them to model categories, but the monitors do not have assigned monitor categories and I can't update them manually. Most responses suggest using a script for updates, but if we're not familiar with scripting, what ...

Hi, We have Intune integration with Servicenow, in that we will not getting data category & Subcategory for Mobile devices in cmdb_ci_hardware table. Is there any solution to get both attributes.

I am looking for a demonstration of the Hardware Asset Workspace OOB and would also like to know which data is mandatory for populating that workspace.

I am seeking in-depth information about the Hardware Model Normalization process. Specifically, after normalization is activated in Production, what are the next steps? Is there documentation outlining who will review the results and what procedures ...