I need to populate variable values to ritm description. I need to skip populating variables of type html. Is there a way to identify the variable type for an existing ritm ? Something like current.variables.variable_name.type?

I am trying to use the fields from input screen in an action item script. I copied the same script in documentation (function WriteBackAction(parm_input, parm_variable, actionResult){//other write-back inputs and variables hereactionResult.addAttachm...

One of the requirement I was working on in Servicenow was to generate a notification when an RITM is commented. The issue was as follows: When user enters multi-line comment on RITM for example: "This is a test This comment is on line 2" I used an em...