How can I set a custom main header in ServiceNow for a notification that would be spent for a specific task creation? I saw some solutions for a business rule to attach a custom header, but I wasn't sure if this would result in the header being appli...
We have Defects, Problems, and Changes, each in their own table. We've added Related Lists tabs to each form, so that from the Defect form, we can attach a Change or Problem. However, the connection is only one way; when I look at the Defect rela...
Thanks Patrick. I'm fine with the concept of making the notification based on task parameters, but I wasn't sure about how to set the main header for the notification itself via the notification or template? The links I provided have instructions on ...
Thanks. I have the Related Lists showing up, and I can manually add the relation both ways. The problem automatically linking them based on one manual relationship.I.E., On the form for Change01, I manually add Defect01 to the related Defect list...
Thanks for the reply. I've created a m2m between my Defect and Change tables, but the unedited Related List isn't auto-populating. I added a Defect to the related Defect list on the Change form, but when I view the Defect form, the Change isn't l...
