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About karinagaion
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How to enable Related Cases list on Case form
08-30-2019
Per documentation, the case form has a related list called ˜Related Cases (A list of cases created for the same account or contact). But I can't find this list when trying to enable it on my case form. Did I miss something? Any idea? Thank you
Re: Virtual Agent bubble color / url parameters
07-23-2020
Any parameters that could change this behavior?
Re: Virtual Agent bubble color / url parameters
07-23-2020
Hi @Mark Roethof , Is there a way to have the Virtual Agent always open at Service Portal without the need to click on icon?
Re: How to enable Related Cases list on Case form
08-30-2019
Hi Jaspal, I tried it but the Related Cases is not available for selection
Re: How to enable Related Cases list on Case form
08-30-2019
I tried it but the Related Cases is not available for seleciotn
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