We have an emergency change req ticket that needs the state to be changed from 'work in progress' to 'closed complete'. That list choice is grayed out even to me with a systems admin role. I have verified that the workflow on this req has completed, ...

I've been researching and I'm not able to find an explanation for how curly brackets are evaluated in a script. Ex:Ex 1:if (current.variable_pool.eh_roe_type == 'Other'){   typeval = current.variable_pool.eh_roe_type_other;   else   typeval = current...

Users are receiving  error 'My time entry field encountered the following error: TypeError: Cannot read property 'style' of underined.' when viewing closed tickets. Users with admin rights do not receive the error when viewing the same tickets, only ...