locaiton.reload(true);Add this line to your ui action script Mark as correct and helpful if my answer satisfies your query

You can write a scheduled scripts which will run daily script var pr = new GlideRecord('problem');pr.addQuery('state','value of resolved state');pr.query();while(pr.next()){var now = new GlideDateTime();var resolvedTime = new GlideDateTIme(pr.resolve...

Nothing to panic it is just letting us know service catalog records means request items won't be part of our update set.You will be surely part of your update set. I encountered the same situation when i moved my update sets from dev to prod. Everyth...