About komaladsul

komaladsul · 09-05-2025

Hi All,I have created case and populated assignemnt group is ABC. When i logged in as ABC group member the particluar case is not visible to group member as well and admin as well.ABC group has HR agent(sn_hr_core.basic) role. Please suggest any sol...

komaladsul · 09-20-2021

hello all, add multiple fields in system properties and send that field when rest message is called.means want to send dynamic field name in integration. please help

komaladsul · 07-19-2023

Hello Priyanka77,As per @Adrian Ubeda suggestion, write a scheduled job then first fetch all the Resolved problem using GlideRecord() function and then compare "resolved_at" date and current date find both date difference using gs.Datediff() function...

komaladsul · 09-27-2021

Hi, Thanks for response. i resolved my query using your suggested answer. Thank you

komaladsul · 01-31-2017

Hey Ankit,Thanks for sharing it is helpful.

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HRSD not able to cases on HR agent workspace

add multiple fields in system properties and send that field when rest message is called

Re: Autoclose problem ticket if its in resolved state for 14 days

Re: add multiple fields in system properties and send that field when rest message is called

Re: Default Global Bookmark based on roles