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User Activity

I followed the tutorial below on how to automatically set an agent's availability to "Available" when they log into  servicenow, but it only works for a few seconds then it sets the agent back to "Offline". The release I am using is Tokyo. Advanced W...
For some reason in flow designer when comparing strings (even if they are equal) always evaluates to false. I tried trimming and changing the case to upper and lower as well, but nothing worked.
I keep getting the same error; "Error: missing name after . operator" when im trying to run this script action in Flow Designer. I was just trying to enter a string then append some text to it.   (function execute(inputs, outputs) { // ... code ... ...
I was wondering if there was a way to create requests/request item/sc_task from the current catalog items via an API. The ones i checked on the developer servicenow api site don't create requests, and some just return 404 statuses. I tried using pysn...
When a person accepts the task they were assigned on agent work space it will show up again in the inbox to be accepted again. Even when you accept it the first time it is not assigned to you, only after clicked accept the second time will it finally...
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