We are experiencing a problem that we're having a hard time tracking down, and I'm hoping someone here can provide some insight into what might be going wrong.We have a Record Producer, which has two fields in it.   This RP is associated with a Templ...

I am attempting to run the following code in a test workflow:  var gr = new GlideRecord('sys_template');var query_name = 'RBA - Network - KMTC VIP';  gr.addQuery('name', query_name);gr.query();  if (gr.hasNext()){       workflow.info('hasNext() says ...

I have created a new Record Producer, and am trying to use the resulting record in a workflow that's triggered from that table.   I've gotten to the point where I can retrieve the field values (ie, the answers to the questions in the RP), but I haven...