Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More

User Activity

Hi All, I have a business rule that copies the planned end time of a task sla into a field called SLA_due on the incident table. this is so I can have a field that shows the sla deadline based on colour. the problem I have is if the task sla planned ...
Hi All,the business requires the sla due field to change colour based on SLA Task stage.   I have written a business rule that write the planned end time to the sla due field on the incident table.I now am using field styles to change the colour acco...
Helpfuls from