About Deven Olson

Deven Olson · 05-05-2023

I am trying to route users from our Unified Navigation(now/nav/ui/home) home page to our CSM/FSM configurable workspace(now/cwf/agent). From what I have found you can only redirect/route to a page that exists in the current experience or you can go t...

Deven Olson · 05-11-2023

Even though in the ServiceNow store it says, "Automatically entitled on all sub-prod instances, all ServiceNow instances and all ServiceNow developer portal instances" this statement is not true. You will need to click the get button from the Service...

Deven Olson · 05-10-2023

Thank you this worked!

Deven Olson · 05-05-2023

Were you able to find a way to navigate from next experience to another? It seems you can only navigate to a page within that experience or send to an external URL. I have not found a way to navigate from one experience "/nav/ui" to a different exper...

Deven Olson · 01-04-2023

If you are trying to use the sn_incident_comments_write role you will need to activate two OOB ACLs. The below URL will bring you to a list of ACLs to activate. You will need to add your instance name to this URL. https://[your instance name].service...

User Activity

UI builder redirect from current next experience page to a different next experience page

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Re: UI builder redirect from current next experience page to a different next experience page

Re: How do we redirect agents from the landing page (now/nav/ui/home) to the CSM Workspace - if the

Re: Additional Comments Not Visible on Incident Form for user with sn_incident_comments_write role