I am trying to add color red to the text on the email script and not able to do it successfully.  The below mail script is for the 'Resolved notification- I have a Reject Solution button and then when clicked on the 'Reject Solution' button the text ...

I have about 500+ knowledge articles where I need to mass update word wrapped hyperlink like the below screenshot. the hyperlink that is word wrapped here has the wrong link and is not routing to the knowledge article mentioned here in the KB article...

I would like to update work note to be shown as updated by system or system administrator.  I am not sure how to show only for this message on line #18 that it was updated by system. Line #20 is not working.

Populating the RITM Category with Catalog task category. I am looking to see if there is a possibility to populate the Category on the RITM with the Category on the Catalog task. These are 2 independent fields and we did not have the requirements ini...

'undefined' value is populating on string fields when they are copied from other records. When the record producer related to purchase request catalog item is submitted from the portal, the 'undefined' is not seen. But when the record is submitted fr...