User Activity
Hi Friends,I’m trying to call the ServiceNow Table SOAP API (incident / problem) from Flow Designer using the SOAP step, and I’m stuck.What I’m trying to doUse Flow Designer → SOAP stepCall incident.do SOAP API (get operation)Then call problem.do SOA...
Hi Experts,My use case is when the user selects an incident in the Service Workspace Operation it shows the Overview tab as the first and default tab.Is there a way that the Details will be the default tab?I would like this behaver also for problem r...
Hi All,I need your help. I would like to have a topic in virtual agent that shows the user his list of active incidents and the user can press on one of those incidents and then update the incident with comments or attachment.How should I do it?Thaks...
HI All,I want to build an AI agent that receive a text like the description of an incident and summarize it and enter the result to the short description field.Can anyone advice how I can do it?Thanks,Lior Grinberg
Hello everyone,I'm encountering an issue while attempting to utilize the setAuthenticationProfile method with OAuth 2.0 in ServiceNow.I've configured a REST message with the method set to "POST" and authentication type set to "OAuth 2.0". I've also s...
