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I would like to recommend simillar approach as for other cases instead of modifying code directly inside the widget.For details please see following articlehttps://www.servicenow.com/community/csm-articles/bypassing-sso-in-the-customer-service-portal...
Hi @nikhilz ,there might be number of reasons:- second instance has some different ACL configuration?- might be also cross-scope issue?- does the user has sufficient provileges on other instance?- ... and many others I would recommend you to simply d...
Hi,
alternative you can use also
var property = gs.getProperty('property_name','default_value');
to eliminate potential possibility and script "exception" when
- property does not exists
- property has no value
Regards
Radim
Hello Mudit,
in short we can say the ServiceNow Platform is the basement. It is some central engine enabling all what is build on top and what is visible for end-users.
End users could be roles such as: developers, ITSM, ITIL, support, operations, cu...
Hi VW,
my suggestion is to identify sys_id of wrongly created CI, try to find this CI sys_id in application log file.
If you do not have a number of application nodes and you most likely know quite well -at least- roughly the scheduled job has been e...
