Listening Posts in Journey DesignerIn Tokyo, we have made enhancements to Listening Posts functionality within Journey Designer.  Pulse surveys can be embedded into the Journeys experience on Employee Center so that you can easily gain insights into ...

The most recent version of Listening Posts (v4) includes Listening Posts ‘Voluntary Feedback’, enabling 'always on’ listening for organizations. With this feature, employees can give feedback, ideas, or suggestions at any time by navigating to the Em...

The Employee Relations product was released in Paris to help organizations manage their most sensitive cases. The purpose-built Employee Relations plugin provides agents with the ability to work on sensitive cases that often have a complex set of dat...