Hi.. What is the content in your datasource ?
If the changes specific to intents or utterances. you can go to the specific table & upload the data. Then you can train the nlu model.
Hey,
First you have to make inactive the Greetings topic (Readonly topic). Then duplicate it & do the changes & make it active. It should resolve the issue
You can modify topic as above suggestion. Its the RTE (Ritch Text Editor), it has implemented in Quebec release. So that it will be support text format in Msteams/slack.
GREG,
Already implemented the "
<a href="/$sn-va-web-client-app.do?sysparm_nostack=true&sysparm_stack=no&sysparm_skip_load_history=true&sysparm_topic=a491bb0adb13d4d0a09249ee3b9619ce">Contact Live Agent</a>
", but the problem is, it is opening in a n...