About malathir

malathir · 02-24-2016

I have some knowledge articles that use OOTB review(publish) workflow and some that use two level custom review workflow. I need to show their states in the list view appropriately but there seems to be no way to control the states . Is it possible...

malathir · 02-26-2016

Hi , Under System properties-->Email , you can set up reply or fwd filter values by updating subject prefixes. Have you tried that ? Apart from that, to capture something that is in the subject or body of the mail you can use below condition in...

malathir · 02-24-2016

Thanks Steve . That's the correct answer i was looking for . I did the below as you suggested and got this working ! Navigate to Workflow > Workflow Editor.Click Open and select an existing workflow.Click the gear icon and select Checkout.Click the g...

malathir · 02-24-2016

Thanks! At the moment, all the choices i have configured for workflow field show in the list view irrespective of the fact that its not used in the workflow . Here is what i have done :1) created workflow and added two new stages and used them in the...

malathir · 02-12-2016

Hi Marcelo , did you get success in the project ? How did you assess and decide what tables to migrate ? I did this in remedy once and had pretty much gone over all the tables to ensure integrity of relationships between records. Another question is ...

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How to customize the states for workflow ?

Re: Dealing with email replies

Re: How to customize the states for workflow ?

Re: How to customize the states for workflow ?

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