User Activity
Hello All, Is there a way to add catalog variables to the My Request - RITMXXXXXX menu in portal ?Like in blue in picture below:I know all the variables are shown in "Additionnal Details" tab, but I would like to show a selection of variables direct...
02-12-2025
Hi Everyone,We have a catalog item used for years, currently "request method" is "order".I want to change request method to "Submit" to get rid of the checkout page in the service portal. However I am concerned about all the previous RITM created bef...
10-16-2024
Hi Everyone, I am trying to set a variable mandatory in a SCTASK of a catalog item. The condition is the SCTASK state. It works fine if task state is closed complete, the task cannot get closed if the variable is not filled. However I have to set the...
07-03-2024
Hello, I am trying to install some plugins in my now-learning lab instance, but it fails everytime:I tried to install sn_po plugin, and then to install the dependency:Any idea why it is failing and how to fix it ? Thank you very much in advance for y...
Hi Everyone, I would like to ask if there is a way to check if a catalog item is using a flow or a subflow ? I checked few tables with "Flow" in label looking for a column incuding "catalog" in the name, but no results... Thank you very much in adv...
