User Activity
08-19-2015
I am working on a global table sys_email_canned_message.I want to limit the "User" field to pull only users who have the ITIL role. I have tried the instructions listed in this link, where I create an Advanced Reference Qualifier on the field that ca...
I have installed the Loaner Management application by Chuck Tomasi. This was made in an old version of ServiceNow and I have made it work in Fuji with some customization.I am running into a major issue with the Advanced Reference Qualifier in the Rec...
I have a client script that uses AJAX to call a script include to do a validation check. This is working from the Client script. I want to re-use this code to also run the same validations from a Business Rule. How would I structure the call from the...
07-17-2015
I sent an issue into HI support and they provided a Problem number for an existing known issue.How can I search the Problem database to find this particular problem case? I searched on HI, community and google but can't find where to locate the detai...
I have the requirement to convert the Additional Comments text box into an HTML editor input box.In other words, we want the HTML controls such as formatting, adding attachments, and inline images right there in the Additional Comments box in the inc...
