About Philip Mihaylov

Philip Mihaylov · 05-20-2021

Hello, I'm searching for a way to copy/clone standard change request templates. Use-cases are the following: Move large number of standard change request templates from one SNOW instance to another. Create new template based on the existing one (in o...

Philip Mihaylov · 03-10-2021

Hello, I'm trying to modify the state of change management task via the following call Request: PATCH call on /sn_chg_rest/change/<requestID>/task/<TaskID> Body: {"work_notes":"updating", "state":"In Progress"} The call is successful, new work notes ...

Philip Mihaylov · 05-21-2021

Thanks Pushpa. Works!

Philip Mihaylov · 03-13-2021

Thanks for the hint ,Pavlo, I manage to change the state via: PUT https://{instance_name}.service-now.com/api/now/table/task/{task_sys_id} {"state":"2","work_notes":"Updating to in progress"}

Philip Mihaylov · 03-10-2021

Thanks, Pavlo, Yes I'm using out-of-the-box change state values, but unfortunately it doesn't work even with numbers...

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How to clone/copy standard change request templates?

Unable to modify change request task state via REST API

Re: How to clone/copy standard change request templates?

Re: Unable to modify change request task state via REST API

Re: Unable to modify change request task state via REST API