IntroductionIn some integrations, the authentication flow requires generating a JSON Web Token (JWT) before requesting the actual access token. Instead of directly exchanging the client_id and client_secret with the authentication endpoint, the syste...

Dear Team, I need to build the table in the custom configurable workspace, where in the table header, for the integer or decimal fields, the sum of rows in the specific column is shown. This would be a sort of Excel-style view, something like this (s...

IntegrationHub ETL (IH ETL) is a powerful ServiceNow-developed free app that provides easy to use, intuitive UI for importing the data from different Data Sources into CMDB tables. Though the application is quick to start with, there are some importa...

Dear Community, I've recently faced a requirement to develop the custom risk assessment for the change request in addition to the standard one. The point is to create a new field (let's call it 'Security Risk'), that must be populated based on the an...