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User Activity

Hi All, I hope you're doing well. I’m currently working on configuring Now Assist Virtual Agent in our ServiceNow instance. I would like to set it up so that when a user reports an issue — for example, “I am experiencing a printer malfunction” — the ...
Hi All, I have been facing an issue when using NowAssist Panel. It returns error as in screenshot below.  I have checked the the Gen AI Log Metadata table I can see the following error The point is I have not configured Azure OpenAI Provider because ...
I am working on a requirement where I need to know if a user is currently logged into the system and has a valid session. I know How to check for the currently logged in user. I want to know for a specific user. Lets say I have a X user and want to k...
Hi All, I have set up a REST Message outbound using OAuth 2.0.  Accordingly i have set up OAuth Profile I am able to get the token access token using 'Get OAuth Token' link in REST Outbound. I want to implement this in script. I have been trying the ...
Trying to set up password reset tool Facing an issue where it is working for Admin user but not for self service user. I saw an error in Activity log stating 'User does not exist (chris.welch)' the user does exist in user table and id is correct too....