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07-30-2025 03:34 AM
Hi All,
I have been facing an issue when using NowAssist Panel. It returns error as in screenshot below.
I have checked the the Gen AI Log Metadata table I can see the following error
The point is I have not configured Azure OpenAI Provider because the intention is just to use NowLLM. Not sure why that capability is pointing to AzureOpen AI .
Also, the capability falls under "NowAssist in AI search" application. So I have repaired the "NowAssist in AI Search" plugin but it didn't fixed the issue.
Can anyone please assist?
Thanks!
Solved! Go to Solution.
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08-08-2025 02:30 AM
Thanks @anubhavkapoor76 for your response.
We created a Hi Case and they fixed it by repairing the plugin "sn_azure_openai".
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07-30-2025 06:54 AM
@anubhavkapoor76 please advise
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07-30-2025 11:19 AM
think it's time to open a HI case for this.
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08-07-2025 10:47 AM
@Rizwan Shaikh - Sorry have been out on PTO.
Please try to repair the plugin "Now Assist Skill Discovery and Execution"
Please close the thread once the solution works!
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08-08-2025 02:30 AM
Thanks @anubhavkapoor76 for your response.
We created a Hi Case and they fixed it by repairing the plugin "sn_azure_openai".