I have had my developer instance on ServiceNow for about 5 years. it always has given me the ability to reclaim my instance and I'm not getting it today. I really need this instance reclaimed. Can someone tell me who to contact since the option is no...

I have an Order guide. In the first tab describe needs for that Guide I have variables I want to map to the request field(s). When I create the variable/edit one at the top you see map to field box appear then disappear. I have not changed the ootb C...