User Activity
Hi All, I have a requirement to populate the assignment group based on CI related item Service support group .see below screen shorts. 1. In the Incident form open the Configuration item 2. Open services related items under that CI3. See the service...
Hi All,
I made an ATF test where I submit the request with a order guide and used the 'Validate Outbound Email ' test to see if the notification has been sent to the requested for and his manager.
My validate outbound email is failing, is there any...
Hi All,
i wanted disable the what's your issue or request?Or take a look at what i can help today greeting message in virtual agent.
but I wanted to display show me every thing
see blow screen short.
Kindly suggest me .
Hello everyone,
1.how to change the virtual agent welcome message and show me everyone
2. based on user location we need to restrict the welcome message and topics .
kindly some one suggest me .
Regards,
Reddy
