Hi Team,I configured CTI integration with ServiceNow with OpenFrame for ITSM without CSM module in my personal instance with sandiego version.Admin can see the soft phone icon on the header banner onclick of that dial panel coming up as below but thi...

What is the order of evaluation or record ACL? Is it like, 1. Match object against table level ACL rule  2. Match object against field level ACL rule   (OR) 1. Match object against field level ACL rule  2. Match object against table level ACL rule   ...