User Activity
04-03-2017
Hello Experts,I am quite new to service portal and trying to achieve one scenario. When Incident is in resolved state "Reopen Incident" button/widget should be visible and on click of that comments should be mandatory.I am able to create widget and a...
02-07-2017
Hello Experts,I want to understand few things related basics of ACL.1) When we create read and write ACL on same field and table. What will be output of that? Which one will be executed? (I tried to implement it and was not getting any output.)2) If ...
Hello,I have written below code to update my approval status and rejection comments on approval table. My state is updated but I am facing issue in updating value in comment field. It is Journal input field.var approval = new GlideRecord('sysapproval...
03-01-2016
Hello Experts,How to remove --none-- option from dropdown of dependant field?I have one field named "Stage". Values of this field are dependant on "State" field. Currently, we have --none-- value in dropdown. And I want to remove that value. But, Dir...
Hello,On Change Request and Incident "List layout", I have added 6 columns as default columns by navigating to "Right click on header of list >> Configure >> List Layout >> Added required column >> Save". Now, according to Servicenow default behaviou...
