Hi, We are in the process of decommissioning a particular team from our instance and wanted to delete a Knowledgebase that they created.I tried assigning myself as the Knowledgebase Owner and I am already an admin, but unable to delete the Knowledgeb...

Hi fellow MSP's,  Has anyone come across a scenario where you want to provide a customer contact with read only access to view all open incident logged by all other contacts in their organization? I was wondering if there's a way to do this without u...