User Activity
10-29-2024
Hi all,I'm working on a survey and would like to make a question mandatory based on the answer to a previous question. Here’s the setup I’m aiming for:Question 1: "How do you rate the service?" (with answers ranging from 1 to 5)Question 2: "Please gi...
Hello, I am trying to create a custom Flow in order to connect to an external API when an specific type of task is created. The idea is to send info from some fields in that task in the API call, but even if in the Flow I can select in the data picke...
05-11-2023
Hi, I've found a weird behavior with our OnChange client scripts that targets the Incident Table. We have a simple script that removes the mandatory status of the Assigned To field (which is set by a UI Policy) when the Assignment Group changes, so i...
04-10-2023
Hello, I was trying to find out how to (or even if it's possible) to attach files to a closed change. Basically what happens is that when the chage is closed, the icon is automatically hidden. I found out that this is possible for incidents, but hav...
02-17-2023
Hello, We would like to change the box for the Additional Comments and Work Notes from simple text to rich text. We were able to change this in the SO workspace, but not in the incidents/ritm forms. We found a workaround here but we would like an eas...
