About PumpWerks

PumpWerks · 04-20-2023

Hi all!I apologize if this is posted in the incorrect forum.I need to translate some Help Text from a Service Catalog Item's Variables manually (not by "Request Translations" from Maintain Items). I know I need a new record on the TRT table, but I'm...

PumpWerks · 01-02-2023

Hi! I hope this is the correct forum to post in. I apologize if it is not. I'm still now to Community, so please bear with me. I'm trying to integrate my company's Twilio with one of our SN instances. I'm am very happy with my IVR flow in Twilio, bu...

PumpWerks · 04-20-2023

Hi all... I've figured out the answer to my issue: The table name is: Variable [item_option_new] as this table has a field for "help text" which is the field I was looking for. The document key varies depending on which Catalog Item the "help text" ...

PumpWerks · 01-03-2023

PumpWerks · 01-03-2023

Looking at the directions to set up notify help a lot, but I don't need to notify a user that an interaction was created. I already have Twilio sending and email with a link to voice message and a transcription of said voicemail. I'm just looking t...

User Activity

Translating Help Text on a Catalog Item Variable

Twilio Integration

Re: Translating Help Text on a Catalog Item Variable

Re: Twilio Integration

Re: Twilio Integration