Hello I am using a simple trigger of when "additional comments changes" But when executing, the trigger is failing giving the following errorOperation(Invoice Case-A note/comment has been added to a request-Non Private.If$1.evalConditions) failed wit...

We have enabled rich text and @ mentions for the activity in My Requests in the standard ticket configuration. https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/build/service-portal/task/enable-instanceop-activity.html Has ...

I added a variable editor UI Formatter to a form to display what was originally entered by the requester in a separate view from the default view.I intended to add this as a different tab using the display form component in the workspace but noticed ...