I have a scheduled system export, it exports data from the incident table in a .csv to my mid server. I have been testing this both with the "Test Export 20 Records", which works perfectly, and also by scheduling the export and allowing it to run at ...

Hello,  I am trying to filter records in a table for a scheduled data export. I need the records to show only Yesterday (relative to the scheduled extract) at 6 AM, however when I change the time in that filter it will change 'Yesterday' to the hard-...

Hello,  I am trying to create a report to show the results of select assignment groups with fewer than 20 tasks (incident, change, problem) assigned to them in the past year. My goal is to see which teams in my company are not using ITSM.  The part I...