Scheduled System Exports working inconsistently

itd87
Tera Expert

I have a scheduled system export, it exports data from the incident table in a .csv to my mid server. I have been testing this both with the "Test Export 20 Records", which works perfectly, and also by scheduling the export and allowing it to run at the scheduled time. 

 

itd87_1-1712760111519.png

 

The problem is when it runs at the scheduled time, it always shows it completes successfully, but when I check the mid server export location, there is no new file. This appears to be failing in the cases where it uses the ECC queue and the queue agent is using MidServer2 instead of MidServer1. How can I prevent the queue from being used, or how can I prevent the agent from using MidServer2? 

 

Thank you for any help! 

 

1 ACCEPTED SOLUTION

itd87
Tera Expert

Figured this out - 

 

I created a business rule to run on insert to ECC_QUEUE.list that sets the agent to the preferred mid server when the probe = StreamPipeline 

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1 REPLY 1

itd87
Tera Expert

Figured this out - 

 

I created a business rule to run on insert to ECC_QUEUE.list that sets the agent to the preferred mid server when the probe = StreamPipeline