Hi @daniellethomson , Check for "UI type" on Catalogue client script, if you are on service portal for ordering the item then set the value of UI type to Mobile/Service Portal.
Hi @suri ,You can write a BR on incident table and you can use this below code in your BR to create new problem record, under "when to run" set your conditions. var pr = new GlideRecord("problem"); pr.query(); pr.initialize(); // to create new prob...
Hi @maryam7 , its better to store location value inside a variable.you can use below code in your BR to get and set value of work_notes.current.work_notes.getJournalEntry(-1); // to get work notes value.current.work_notes.setJournalEntry(variableName...
