In servicenow  for the request record, we have  state and request_state fields , we are using apptio integration , there  we have ticket status as approved  which is coming from the request_state field.  My requirement is whenever task is work in pro...

Please help me with autopopulate field is  giving an popup as " changes you made may not be saved". and the autopopulate which I gave is working in sp and not working in RITM or task. In my case requestedfor type (requested_for) , this requested for ...

Enterprise privacy  AG which i have selected as an assignment group  , assigned to field is not searching for the user record. it just stuck there. when i click reference icon

There are two parallel tasks if firstone / second one any of the task get closed incomplete. then ritm should get closed incomplete . I have tried the below . but only for one task it is working fine for another one it is not closing ritm

We have two fields  for configuration item in RITM table(configuration_item), cmdb_ci.. In our RITM records  field is with configuration_item. when Users are taking the Cmdb_ci  report from task.   It is not appearing , we need to  go to Trequestitem...