We have recently discovered some of our knowledge articles have lost their attachments.   We are trying to figure out why.     A couple months ago, we purged our incidents.   Many of those incidents had articles attached.  Those articles may have had...

I have two users who either cannot edit or publish their own knowledge articles they have can contribute permissions.  I have checked the knowledge base and they are included in the user criteria for can contribute rights and I have checked their use...