User Activity

Hi Team, I'm observing an issue with Knowledge Articles in our instance. We have two KB articles showing the same KB number. One of the articles has been retired, but it is still appearing in search results and users are able to see it alongside the ...
K2 Help Desk - Knowledgebase Reverted to Draft State NotificationsWe have two issues with ServiceNow notifications regarding KB articles being reverted to draft state.1. The first issue is that many of them are going to our RingCentral skills, which ...
Description:creating a new workflow and using run "day in week in month in year"....*I can see day but I can't see week. "day and month in year"...I can see day but not month and would like to use these for ticket automation.  1)When select Day and M...