I am having this same issue. My configuration is multiple instances to a single Microsoft tenant.I have created a bot in teams, and everything works fine but starting a chat from ticket is not working. Is there a place I can allow request-based chat ...

Hello,Please can someone assist me with any idea why Chat is just blank when i click on chat?I have created a bot in our team's tenant and configured the bot in ServiceNow with the client id,tenant id and client secret. After generating the manifest ...