Hi, I'm Stephen Farrar, a Solution Architect with Expert Services at ServiceNow, based in Brisbane, Australia.   I’ve recently been working with a customer who is brand new to ServiceNow and, as part of their initial implementation, I’ve been working...

Hi, I'm Stephen Farrar, a Solution Architect with Expert Services at ServiceNow, based in Brisbane, Australia.   I’ve recently been working with a customer who is brand new to ServiceNow and, as part of their initial implementation, I’ve been working...

Hi, I'm Stephen Farrar, a Solution Architect with Expert Services at ServiceNow, based in Brisbane, Australia.   I’ve recently been working with a customer who is brand new to ServiceNow and, as part of their initial implementation, I’ve been working...

How to think about planning your ServiceNow digital transformation program   I recently worked with a customer who was implementing ServiceNow to replace their existing ITSM tool. Most people would agree this is a pretty common scenario for a Service...