Would appreciate a second opinion on my findings related to CSM Portal users (customers).Having upgraded to Zurich from Xanadu, and with the enforcement of MFA for all users, we had been expecting an announcement to appear for on the CSM Portal advis...

This will apply across many workspaces but, for now, the question is regarding searching for a configuration item when creating an incident. In platform/native SN when searching for a CI the "List Controls" button appears offering a list of predefine...