I need to hide the JSON file type option in the "Export" feature of the Service Operation Workspace (SOW) for all tables. Currently, I know we can disable the entire export option, but I don't want to do that. I only want to hide the JSON option from...

If a user is locked out of their ServiceNow instance (active false status), and if they attempt to log in, the instance currently redirects them to a logout page after completing multifactor SSO (authentication via Microsoft Authenticator). We want t...

Issue: If a user's preferred language is set to English and they search for a catalog item in another language, the search does not return the correct results. We have confirmed that the catalog items are translated and that the translated texts are ...

When incident is raised through Inbound email action, the translate option in description and short description is not working as expected. It shows "This content is written in your preferred language. No need to translate."Please help on this if any...

if (  document.URL.indexOf('.do') != -1 ) {        window.location = '/esc';}This UI Script code doesn't work if it's related to pa dashboard like $pa_dashboard.do / $pa_dashboards_overview.do (for the users who doesn't have any roles, it doesn't get...