Hi, What is significance of "Retain References"  check box in Archive Rules?  What are the pros and cons of "Retain References"  check box in Archive Rules? is it best practice to check this box?   Thanks,  

Hi , I have an archive rule on incident table. How to run the archive rule using the schedule job. Can someone help me on this? Thanks,

Hi,    cmdb_ci has more than 2M records. system is Taking around 150 seconds to load. and taking 180 seconds for cmdb reports. Could you please suggest troubleshooting steps and steps  to reduce slowness?      Thanks,  

Hi All, I am using below API to retrieve KB articles into Microsoft Teams. https://test.service-now.com/api/now/table/kb_knowledge?sysparm_query=GOTO123TEXTQUERY321=notepad^ORDERBYDESCsys_updated_on&sysparm_limit=5 I have created a knowledge article ...